Natalie Shallow

Head of Service - Canada

About Natalie Shallow

With over three years of experience at BrightHR, Natalie has transformed our service operations and significantly improved our client onboarding journey. Natalie takes an innovative approach to leadership through developing processes to drive efficiency and customer satisfaction. As the Head of Service, Natalie proactively plans engagement campaigns to ensure clients are getting the most value out of the products and services they have access to. Natalie has worked to ensure successful implementation of smart HR and H&S software, to relieve SMEs of the admin burden so they can focus on what they do best - growing their business.