Examples of employee satisfaction survey questions

When you're conducting a employee satisfaction survey in your company, it's important to include questions on a range of subjects.

Remember, you need to get the most out of the surveys to properly make changes to how your company is run.

So, it's important you become familiar with some example staff satisfaction survey questions that you can include in yours.

Let's discuss the different question areas you can cover in your survey:

Questions related to company culture

It's important to ask questions in relation to your company's culture. Your culture and work environment plays an important part in employee happiness and satisfaction.

Below are some questions you can ask regarding your company culture:

How do you find the culture of the company?

Finding out how your employees see your company culture is vital. It plays a massive part in the overall happiness of the people who work for you.

If the answer to this question is negative, you need to work to put it right. Creating a positive work environment for your employees is key to them feeling happy and satisfied in their job.

How open are we to change?

This is an important question because if employees feel that you're adaptable and willing to make changes, they'll believe you're a proactive and dynamic employer.

You should be willing to make changes to the company on the back of employee suggestions. You don't need to make a raft of changes, however a couple can go a long way.

 How is your work-life balance?

Work-life balance is a key aspect of employee satisfaction. The better the work-life balance, the more satisfied employees are in your company.

This question should be included in each employee satisfaction survey you provide to your employees. Having a bad work-life balance doesn't just affect an employee's job but it can affect both their personal life and health.

Questions related to management

As an employer, your management and leadership team have a responsibility to ensure the satisfaction and happiness of your employees.

So it's important you include questions regarding your management within your employee satisfaction survey.

Let's discuss some of the questions you can ask in more detail:

Do you feel management communicate effectively?

Communication is key to the success of any company. You should be able to trust that your management team is communicating effectively with their employees.

This question will help make you aware of any problems in communication from management that you weren't previously aware of.

Do you feel managers value your feedback?

It's important both you and your managers listen and take on board any feedback you get from your employees. Responding to feedback will make employees feel valued by the company and will only strengthen their opinions of you and your company.

Your managers shouldn't take any feedback the wrong way and act unprofessionally. It should always be seen as constructive and a way to improve your company as a whole.

Questions related to the Job

You can't truly measure employee satisfaction if you don't have some questions in your survey surrounding an employee's job. You need to find out how they feel about their job, their daily responsibilities and how they manage their workload.

Below are a few questions you can ask about this subject:

Are you happy in your job?

This question is vitally important to the outcome of the employee survey. At the end of the day, your employees spend a lot of their life at work carrying out their job - so you need to find out if they're happy and satisfied whilst doing so.

How do you find career development in the company?

It's important you help your employees with their professional and personal growth during their time with you.

The answers to this question will make you aware of any gaps in your employee development that need to be plugged. Developing your employees' skills leads to many benefits, such as an increase in output, quality of work and workplace culture.

Not supporting career growth can lead to employees seeking a new job.

Do you feel the job responsibilities are clearly explained?

Your employees should know what their daily, weekly and monthly responsibilities are - and a survey is a great way of finding this out.

It will make you aware if they're unsure of their responsibilities and tasks. As well as giving you the opportunity to communicate with them if needed.

Do you have all the resources required to do your job?

Including this question in your survey is a no-brainer. You may assume that all your employees have the correct resources available to progress and do their job.

The answer to this question will allow you to provide any resources to your employees that they need.

Do you feel valued in the company?

This question is an important measure of how your employees perceive the business. An employee who feels like they're valued by management and the company is more likely to show pride in working for you.

You should make sure all your employees feel valued by both you and their line manager.

Questions related to compensation and benefits

Pay and benefits are one of the most common reasons why employees choose to find new employment. So finding out your employees' thoughts about this subject is a crucial part of conducting a survey.

Below are some questions you can include:

Do you find the package we offer competitive?

Offering the correct pay and benefits package can go a long way in improving employee motivation.

You should never ignore the importance of this question when going through the results.

Do you feel the pay is enough?

Although most employees may answer no to this question, it still makes up a vital part of your survey. On the back of the answers, you should carry out industry research to see if you are paying your employees enough.

If it turns out you're not paying them correctly, then make a change to ensure you are.

What would you change about the current package?

You may have had your current reward package in place for a while. So ask your employees what could make it better.

For example, some employees may feel it's beneficial to add wellness programs within the compensation package. Focusing on your employees' wellbeing is a great way to improve satisfaction.